Optional - pick up in Windsor, Melbourne

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Returns / Exchanges

How To Return/Exchange Your Online Order
We want to make returns as easy for you as possible (online shipping is tricky, we totally get that). 

  1. Get in touch with us within 7 days of receiving your order by emailing wearehere@kholo.com.au 
  2. Send the item back with a tracking number. 
  3. As soon as we get the item and double check that it’s in good condition, we refund or exchange based on your preference and our availability. 
  4. Yay!
Flat fee shipping for all Australian residents and $20 for anywhere else in the world