Returns / Exchanges

How To Return/Exchange Your Online Order

We want to make returns as easy for you as possible (online shopping is tricky, we totally get that). Please note, sale, discounted and mystery box items are non-refundable.  

  1. Garments are to be returned within 7 days of receipt
  2. Download this pdf
  3. Size swaps are $15 ($7 shipping + $8 packing) email us at to organise your swap or request an extra size when you initially purchase
  4. Fill it out and post us your return to:
    Khòlò Returns
    c-/ Virago Logistics
    1/51 Grange Rd
    VIC 3192

  5. Remember to keep your tracking number just in case. 

You can find our full Returns & Exchanges policy here.


🛍️ Free shipping in Australia for orders over $100 🌏 Free international shipping for orders over $200