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How To Return/Exchange Your Online Order

FULL PRICE ITEMS

We want to make returns as easy for you as possible
(online shipping is tricky, we totally get that).

  1. Get in touch with us within 7 days of receiving your order by emailing wearehere@kholo.com.au
  2. Send the item back with a tracking number.
  3. As soon as we get the item and double check that it's in good condition, we refund or exchange based on your preference and our availability.
  4. Yay!

But hold up sweetheart....

SALE ITEMS ARE NON-REFUNDABLE
but they are SWAP-ABLE

Please feel free to email us or DM on Instagram if you need more measurements or if you'd like to swap the garment out for something better fitting.

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Contact
wearehere@kholo.com.au
Store info

WE'RE ONLINE ONLY

Directions

YOU CAN TRY AN EXTRA SIZE WHEN YOU PURCHASE

YOU CAN TRY AN EXTRA SIZE WHEN YOU PURCHASE

WE'RE ONLINE ONLY

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How to manage returns and exchanges
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All orders placed after July 26th, 2024, will be non-refundable and non-exchangeable. Super sorry. xx